deposit and withdraw

deposits funds in fiat by bank transfer, debit or credit card, or in cryptocurrency

withdrawals can be made in cryptocurrency or by bank transfer

1

debit cards

You can deposit funds using your debit card in GBP, EUR, USD. There’s no fee. Withdrawals can’t be made to debit cards.

2

credit cards

You can deposit funds using your credit card (Visa and Mastercard) in GBP, EUR, USD. Withdrawals can’t be made to credit cards.

3

bank transfers

You can deposit funds through SEPA, CHAPS, SWIFT and Faster. BACS will be available in early 2020.

deposit and withdrawal fees
payment methodpayment operatordeposit feewithdrawal fee 
digital assetsBitGofree*1,5%*Additional mining/network fees may apply. This fee is collected by the network from the payer in order to process the transaction.
SEPA (EUR)Paytah0,5%*1,5%*Your bank may charge you a fee for sending the funds.
ClearJunction0,1%*1,5%*Your bank may charge you a fee for sending the funds.
SWIFT (USD)Signature Bankfree*25USD+1,5%*Your bank may charge you a fee for sending the funds.
AdvCash (USD, EUR)AdvCashfree*1,5%*AdvCash may charge you a fee for sending the funds according to your tariff plan.
debit/credit cards (Mastercard, Visa, Mir)AdvCashfree*-*AdvCash may charge you a fee for sending the funds according to your tariff plan.

The minimum fiat deposit and withdrawal is €50 ($50). If you are sending fiat funds in a different currency than the currency of your account at the exchange, the amount will be converted at the receiving bank’s exchange rate.

Important information

Please note, payments must be made by the named bigX account holder, not by any third party. Any funds received from an account that isn’t in your name will be returned at your expense. The return may take up to 10 business days.

There’s no minimum deposit amount for cards and bank transfers.

Accounts without log in or trading activity for the previous 12 months will be charged a 10 EUR monthly fee for any prolonged period of inactivity.

We don’t accept cash payments or commercial/business credit cards.

Debit and credit card payments can only be used for personal accounts.

All payments are subject to security checks and we may request more information from you, such as a screenshot of your bank statement or proof of identity.

We’ll normally remit money in the same method and to the same place from which it was received. However, we may consider a suitable alternative at our absolute discretion.