Go to the Withdrawal page and provide information for your external crypto-wallet. Fill in the requested information and authorise your request to withdraw the funds. You can contact our Customer Support service via live chat or email: firstname.lastname@example.org if you need further guidance.
Cryptocurrency withdrawals will only be executed by crediting your personal bigX Private Wallet. bigX may not agree to accept cryptocurrency withdrawals by transferring the funds to any other third party or to an anonymous wallet.
Information on withdrawal fee is available on our Deposits & Withdrawal page.