External security audits External security audits Very important External security audits Important External security audits Neutral External security audits Low importance External security audits Not at all important Regulatory approval Regulatory approval Very important Regulatory approval Important Regulatory approval Neutral Regulatory approval Low importance Regulatory approval Not at all important Transparency in communication Transparency in communication Very important Transparency in communication Important Transparency in communication Neutral Transparency in communication Low importance Transparency in communication Not at all important Provider’s geographical location Provider’s geographical location Very important Provider’s geographical location Important Provider’s geographical location Neutral Provider’s geographical location Low importance Provider’s geographical location Not at all important KYC/AML procedures KYC/AML procedures Very important KYC/AML procedures Important KYC/AML procedures Neutral KYC/AML procedures Low importance KYC/AML procedures Not at all important Regulated custody providers Regulated custody providers Very important Regulated custody providers Important Regulated custody providers Neutral Regulated custody providers Low importance Regulated custody providers Not at all important Technical team & infrastructure Technical team & infrastructure Very important Technical team & infrastructure Important Technical team & infrastructure Neutral Technical team & infrastructure Low importance Technical team & infrastructure Not at all important Never having been hacked Never having been hacked Very important Never having been hacked Important Never having been hacked Neutral Never having been hacked Low importance Never having been hacked Not at all important 2 Factor Authentication availability 2 Factor Authentication availability Very important 2 Factor Authentication availability Important 2 Factor Authentication availability Neutral 2 Factor Authentication availability Low importance 2 Factor Authentication availability Not at all important Cold Storage wallets Cold Storage wallets Very important Cold Storage wallets Important Cold Storage wallets Neutral Cold Storage wallets Low importance Cold Storage wallets Not at all important Insurance of client funds Insurance of client funds Very important Insurance of client funds Important Insurance of client funds Neutral Insurance of client funds Low importance Insurance of client funds Not at all important Client compensation in case of hacks Client compensation in case of hacks Very important Client compensation in case of hacks Important Client compensation in case of hacks Neutral Client compensation in case of hacks Low importance Client compensation in case of hacks Not at all important In-house Risk Management Procedures In-house Risk Management Procedures Very important In-house Risk Management Procedures Important In-house Risk Management Procedures Neutral In-house Risk Management Procedures Low importance In-house Risk Management Procedures Not at all important Physical security (*building security, colocation data center(s) security, vaults, and geographic segregation of critical infrastructure) Physical security (*building security, colocation data center(s) security, vaults, and geographic segregation of critical infrastructure) Very important Physical security (*building security, colocation data center(s) security, vaults, and geographic segregation of critical infrastructure) Important Physical security (*building security, colocation data center(s) security, vaults, and geographic segregation of critical infrastructure) Neutral Physical security (*building security, colocation data center(s) security, vaults, and geographic segregation of critical infrastructure) Low importance Physical security (*building security, colocation data center(s) security, vaults, and geographic segregation of critical infrastructure) Not at all important Digital security (security software, multi-signature wallets, network intrusion detection, private key sharding, and networked hot wallets versus offline cold storage wallets) Digital security (security software, multi-signature wallets, network intrusion detection, private key sharding, and networked hot wallets versus offline cold storage wallets) Very important Digital security (security software, multi-signature wallets, network intrusion detection, private key sharding, and networked hot wallets versus offline cold storage wallets) Important Digital security (security software, multi-signature wallets, network intrusion detection, private key sharding, and networked hot wallets versus offline cold storage wallets) Neutral Digital security (security software, multi-signature wallets, network intrusion detection, private key sharding, and networked hot wallets versus offline cold storage wallets) Low importance Digital security (security software, multi-signature wallets, network intrusion detection, private key sharding, and networked hot wallets versus offline cold storage wallets) Not at all important Established provider with long track record Established provider with long track record Very important Established provider with long track record Important Established provider with long track record Neutral Established provider with long track record Low importance Established provider with long track record Not at all important None of the above None of the above Very important None of the above Important None of the above Neutral None of the above Low importance None of the above Not at all important Other (please state) Other (please state) Very important Other (please state) Important Other (please state) Neutral Other (please state) Low importance Other (please state) Not at all important